Return & Exchange Policy

As each piece is handmade, all sales are final*. Please allow 2-10 days for processing and 1-5 days for shipping, depending on the shipping method selected at checkout. Custom orders made upon request and items purchased on sale are final with no exceptions.
*For further inquiry about your order, please email customer service.
Please be precise when entering shipping/billing information. NOTE: we may cancel orders that do not have matching billing and shipping address at our own discretion to alleviate fraudulent purchases. Once your order is shipped and you are provided with a tracking number, we are no longer responsible for lost/damaged packages as a result of the shipping carrier. 
For any questions or concerns please email info@emsoswim.com, emails will get a response within 24 hours.
EMSO Swim thanks you for your comprehension.